Samsung Oven Control Panel Not Responding

Last Update date : Sep 15. 2026

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

If you find that your Samsung oven control panel is not working or responding properly, there may be a few causes that you can check and try troubleshoot yourself before contacting a technician for further support.

1 Ensure Child Lock is disabled.

The Child Lock design varies by model* but usually there will be a standalone button, or a lock icon located below a button for you to press. For some models, you will need to press and hold both the 'Clock' and 'Timer' button for 3 seconds.

*To check details specific to your model, please refer to your user manual.

2 Check for any foreign matter caught between the buttons.

If there is foreign matter stuck between buttons, it can affect the responsiveness of the button. Remove any foreign matter and try again.

3 Check to see if the control panel is wet (for touch panel models).

Similar to the above point, if you have a touch panel and there is moisture, it can affect the responsiveness of the control panel. Wipe it down and let it dry before trying again.

4 Turn the oven off and on.

Turn off the oven, wait 30 seconds, and then turn it back on.

5 Request Service.

Please Get in Touch with us if problems persist.

For further assistance, please contact our Chat Support . To find your Samsung product's User Manual, head to Manuals & Downloads.

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